facilitation

· Conflict Resolution Facilitation

If you are experiencing inefficient operations in any department of your department or conflicts between departments or within your organization due to varying perspectives then this service may be of help to you. Multiple conflict resolution methods can be used to bring individuals and groups together to get to the bottom of issues that may be creating conflict which in turn reduces productivity efficiency. The key to progress is making DECISIONS. The key to making the right decisions is understanding the VISION, PLAN, IMPLEMENTATION and EVALUATION objectives. The key to conflict resolution is having respect for the unique skills and abilities that each individual posses and understanding how each person fits into the VISION just as each piece of a jigsaw puzzle uniquely fits together to make the big picture.

· Strategic Planning (SWOT/Gap) Analysis

Strengths, Weaknesses, Opportunities and Threats (SWOT)are the primary aspects of business analysis that can be analyzed to take a company from point A to point B and beyond. It is necessary to understand these aspects of you company in order to optimize your resource allocations. A SWOT Analysis looks at these aspects and provides a perspective that can help focus the company management on the most relevant next steps in the business growth planning cycle.

· Customer Surveys

What are your customers saying to other prospects? Repeat customers is a major revenue source for many businesses. If your customers are satisfied they will recommend you to other prospects. If your customers aren't satisfied they will either not recommend you or will steer prospects away from you. A customer survey by an independent agency by someone who can draw out the true perspectives of your customers is a way to help you take a hard look at your company performance

Steven G. Liescheidt,
P.E., CCS, CCPR
314-706-2615

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